Author name: root

Drive improved results in discrete manufacturing and unlock added value for your company through integrated business planning solutions. Tackle the […]

As digital becomes the front door to stores, retailers straddled with legacy processes and technology will struggle to sustain competitive

In today’s fiercely competitive retail sector, delivering an exceptional customer experience (CX) is vital to getting — and staying —

Many emerging customer experience (CX) trends have accelerated amidst sustained social and economic disruption. Businesses worldwide have fast-tracked initiatives to

For retailers, perhaps more so than any other industry, the contact center is at the epicenter of orchestrating a successful

Whether it’s a simple question or a complex issue, citizens expect to receive the same great customer experience from government

The ultimate goal of state and local digital transformation efforts is to provide government services better, faster and more efficiently.